Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Chimney Liner & Rebuild Across Andover
Chimney liner and rebuild work in Andover almost always comes down to one thing: the chimney was built for a different era, and it’s now being asked to work harder than it ever has. Most homes here run wood stoves or fireplaces as real heat, not occasional romance. That means flue gases move through old clay tile or bare masonry day after day, and when that tile cracks, you don’t have months to think about it. We get to Andover fast, quote the job honestly up front, and do the work once. Call (860) 743-7732 and you’ll get a live person who knows exactly what an Andover chimney is up against.
Why Top Hat Chimney Is Andover’s Preferred Chimney Liner & Rebuild Company
Wendell Pike started Top Hat Chimney in 1999, and he’s been in and out of Andover chimneys ever since. The town is small, and word travels. Homeowners off Lake Road and Route 316 have called us because a neighbor showed them our camera footage of a crack they couldn’t see from the hearth. That’s the thing about liner work: unless you look, you don’t know. We run the camera, show you what it sees, and tell you straight what needs doing and what can wait.
Andover’s housing stock is older than most towns in Tolland County. You’ve got 18th-century colonials and capes with fieldstone chimneys that predate modern liner standards. A big-box outfit from outside the area will quote you a liner replacement without ever having pulled a nesting mass out of an Andover flue or dealt with the spalling that comes from forty freeze-thaw cycles a winter. Our crews work those chimneys every week, and we’ve seen how each neighborhood’s trees, rooflines, and stoves affect what’s happening inside the stack. Every job is backed by our 90-Day Done Right Promise, in writing, and every call is answered by a real person, around the clock.
Our Chimney Liner & Rebuild Services in Andover
Stainless Steel Liner
For an Andover farmhouse with a wood stove insert, a DuraFlex stainless liner is usually the right call. It’s rated for the heat a workhorse stove throws, and it holds up to the creosote loading that comes from burning every cold night from October to April. We size the liner to the stove, not the fireplace opening, because that mismatch is one of the most common problems we find in Andover homes where an insert was dropped into an old hearth without a second thought.

Flexible Liner
When the old flue has bends, offsets, or a narrow smoke chamber, a flexible liner snakes through without knocking out masonry. Andover’s older chimneys rarely run straight up, especially the ones with corbelled shoulders and deep throats. We cut the flex liner to fit the actual flue path, insulate it when the clearances call for it, and connect it cleanly at both ends. No adapters held together with hope.

Liner Replacement
Cracked clay tile behind a masonry facade is the single biggest hazard we flag in Andover. The tile is original, it’s 200 years old, and it’s been absorbing heat stress since the house went up. Once it cracks, flue gases move into wall cavities, and in attached homes, across to the neighbors. We pull the old liner, clean the smoke chamber, and set the new liner properly. You’ll see the old tile on the ground before we lower the new one in.

Partial Rebuild
Heavy snow on an Andover chimney crown picks at weak mortar until the top three or four courses start to fail. Sometimes that’s all that needs rebuilding. We strip the spalled brick above the roofline, relay it, and pour a proper crown with a drip edge. If the flue tile below is still sound, you don’t need a full chimney rebuild, and we’ll tell you that plainly. We don’t sell masonry work that the chimney doesn’t ask for.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Andover
We install and service stainless liners and chimney components from DuraFlex, HeatShield, and Olympia Chimney because they hold tolerances and stand behind them. Most Andover jobs we quote end up being DuraFlex or HeatShield, depending on the appliance and the flue size. We keep the common fittings and top plates stocked for fast turnaround, so a liner job on an Andover chimney doesn’t stall waiting on a part number from a distant warehouse. When we quote a brand, it’s the brand that goes on the invoice, and the brand we’ll stand behind when we come back under the Done Right Promise.
Common Chimney Liner & Rebuild Problems We See in Andover Homes
- Cracked original clay liners in shared walls. Andover’s attached colonials and doubles often share a central chimney, and a crack on one side pulls smoke from the other side’s stove into the wrong unit. We’ve fixed exactly this on more than one Route 316 property.
- Heavy snow load damage to crowns and top courses. Tolland County winters stack snow on chimney crowns, and once water gets into the mortar joints, the freeze-thaw cycle does the rest. We see spalled brick and cracked caps on nearly every older Andover chimney we inspect.
- Third-degree creosote glaze from daily burning. When the stove runs all winter, creosote doesn’t just accumulate, it bakes into a hard glaze inside the flue. A liner replacement is often the only fix, and only a camera inspection tells you if you’re at that point.
- Wildlife nesting in active flues. Andover’s forest canopy pushes raccoons, squirrels, and chimney swifts right up to the roofline. We regularly pull full nesting masses out of flues that are in daily use, which is a fire waiting for a spark and far more common here than in cleared suburban lots.
Pricing for Chimney Liner & Rebuild in Andover, CT
What you’ll pay in Andover depends on the flue size, the liner material, and how much of the old masonry needs to be rebuilt. A straight stainless liner replacement in a single-flue colonial typically runs $2,200 to $3,800. If we’re adding an insulated wrap or dealing with an offset flue, expect $3,100 to $4,600. A partial rebuild above the roofline runs $1,800 to $3,400 depending on how many courses have failed. A full chimney rebuild, top to firebox, starts around $6,500 and goes up with height, access, and brick matching on older homes. These are real numbers for Andover’s market, and the quote we give on the phone is the number on the invoice. Call (860) 743-7732 for a written estimate, and ask about the $40 off any repair over $200 and the 10% senior and veteran discount.
We Also Serve Cities Near Andover
Our crews cover Andover and the surrounding towns several days a week, so if you’re in Andover or just over the line in Hebron, Coventry, Bolton, or Marlborough, you’re on our route, not on a waiting list. We quote honestly, show up on time, and clean up after ourselves. The same crew you see in Andover is the one who’ll pull up your driveway.
Serving Andover, CT - Our Local Coverage Area
We’re based in the Andover area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Chimney Liner & Rebuild in Andover
If you smell wood smoke when your own stove isn’t burning, that’s the tell. In Andover’s attached colonials with shared central chimneys, a cracked common flue will pass one unit’s flue gases into the other’s wall cavities or living space. We run a camera down the full stack from both units and show you the crack, the path, and the fix. Call (860) 743-7732 if you smell smoke you didn’t make.
Yes, and any rebuild in Andover should include a poured concrete crown with a drip edge and a proper cap, because the snow load here is heavier than in lower-lying towns. We pitch the crown so water runs off instead of pooling, and we use a stainless cap sized for the flue. A flat crown with no drip edge is a water leak waiting for the first January thaw.
No. If you drop a liner over a nest or a dead animal, you’re sealing in a fire hazard and a venting problem that will only get worse. The flue has to be cleared and inspected first, and if the animals have chewed through the old clay tile, we’ll see it on camera before we quote the liner. Our crews deal with this all the time in Andover’s wooded lots.
Sometimes just the top few courses need to come down and be relaid, especially when the damage is from snow load and freeze-thaw spalling. We’ll take the stack down to sound brick, check the flue liner below, and rebuild what actually failed. If the liner and the lower masonry are still in good shape, you save thousands. The camera tells us where the work stops.
For a daily-burning wood stove insert in an Andover farmhouse, we usually recommend a DuraFlex stainless liner with an insulated wrap, because it handles the sustained heat of a working stove and fits the offsets you find in older flues. If the flue is straight and the clearances are tight, HeatShield or Olympia Chimney can be the better call, and we’ll show you why on the quote. Every liner we set is backed by the 90-Day Done Right Promise in writing.
Talk to a Chimney Sweep Who Knows Andover
If your Andover chimney has a liner problem, a crown that’s spalling, or a shared flue that’s been acting up, call (860) 743-7732. You’ll get a live person, a straight answer, and a written estimate before any work begins. Wendell puts his name on every job we finish, and the Done Right Promise means one call brings him back if it’s not right. We’d rather show you the problem than sell you one that doesn’t exist.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Andover and surrounding Connecticut towns since 1999.





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