What Coventry Homeowners Say About Top Hat Chimney
Reviews matter around here because chimney work is one of those things you can’t see for yourself until something goes wrong. That’s why Wendell and his crew hand over camera footage on every cleaning, so you’re never asked to take a promise on faith. The words below come from neighbors in Coventry and the surrounding towns, people who called us, let us into their homes, and then said we could share what happened. We figure that’s the only advertising worth much.
Recent Reviews
“Wendell showed me the camera footage before he even took the brush out. There was a glaze forming on the flue wall that I would have never known about. He explained it clearly, cleaned what he could, and told me honestly that I had another season or two before I needed to think about anything more. No scare tactics.”
Jeff Q.
South Coventry
“We bought our house in Coventry three years ago and had never touched the chimney. Top Hat came out, swept it, and found a nest that had been there long before we moved in. They removed it, showed us the photo, and checked the cap. The price we were quoted on the phone was exactly what we paid. That alone won me over.”
Arjun S.
Coventry, near Patriots Park
“Called on a Sunday afternoon expecting to leave a voicemail. A real person answered on the second ring and booked me for that same week. The sweep showed up in uniform, put down drop cloths, and left the hearth cleaner than he found it. Our wood stove flue was running much better after he finished.”
Todd S.
North Coventry
“First-degree creosote, that’s what the report said. The technician showed me the chart and how it matched what he found. Then he swept it out and told me how to burn better seasoned wood. I appreciated the honesty, the gear was all clean, and he explained the 90-day promise before he packed up. You don’t get that from a franchise.”
Tracy D.
Coventry, Lake Wangumbaug area
“I had another company quote me a full liner replacement for several thousand dollars. I said I wanted a second opinion and called Top Hat. Wendell came out, ran the camera, and showed me that the liner had years left. He gave me the free second opinion on paper and told me to remember him when the time actually comes. That’s a company that doesn’t need fake urgency to make a living.”
Jeff Q.
South Coventry
“Used their senior discount on a sweep and cap inspection in October. The whole visit took about an hour. The sweep checked the crown from the roof, swept the flue, and took a look at the damper. Everything went on the invoice line by line and it matched the quote. My daughter found them for me and I’m glad she did.”
Tracy D.
Coventry
Why Customers Trust Us
Top Hat Chimney started in 1999, so Wendell Pike has been running into the same Coventry families at the hardware store and the transfer station for more than 29 years. When your name is on the truck and you’re the one who answers the phone at midnight, you do the job right the first time. Every single job, whether a basic chimney cleaning or a full liner rebuild, comes with the 90-Day Done Right Promise in writing. If it’s not right, one call brings Wendell back, no additional cost. That’s the whole point.
Calls are answered by a live person around the clock, not a voicemail box or a call center. The price you hear on the phone is the number on the invoice, no trip charge inside the county, and a standing 10% off for seniors and veterans plus $40 off any repair over $200. For a free estimate or a second opinion on any written quote, call (860) 743-7732. Wendell will be glad to tell you himself what needs doing, and just as glad to tell you what doesn’t.